FAQs
In our webshop we accept the following payment methods:
- Sofort & iDeal
- Credit Card
- Bank Transfer
Customers can cancel their orders within 24 hours of placing them. To initiate the cancellation process, please send an email to sam@rangersremorphed.com with your order details. Please note that cancellations made after 24 hours will not be processed.
We are pleased to offer international shipping to our customers. If you have any questions regarding shipping rates or delivery times, feel free to reach out to us for more information.
The processing time for orders varies depending on the product:
- Small Parts: Approximately 2 weeks
- Figures: Approximately 1 month
- Cosplay Weapons & Helmets: Approximately 4 months
We strive to complete orders as efficiently as possible and appreciate your patience. If you have any specific questions about your order, feel free to contact us.
It depends on the country you are living in. Import duties, taxes, and fees vary based on local regulations. For more detailed information, please check with your local government or customs office.